catch the bait.by Suncoast Tech Expertise
CTB / Plans & pricingScam awareness / human guidance

One desk.
The right fit.

Choose the people you're here for. Every plan includes a real person to check with, practical education and clear limits.

Not sure? Talk with Dominic
Up to 15 staff01
For smaller officesFounding spots available

Business Core

$149/ month
  • Message reviews for your whole team
  • Written House Rules & response sheet
  • Monthly staff lesson & owner record
  • Quarterly recorded refresher

Plus one-time $350 onboarding. $499 at standard checkout; then $149/month.

Choose Business CoreStart as a founding client — $99/mo, onboarding waived

$99/month for 3 months; $149/month from month 4. $99 due today. No onboarding fee.

Monthly billing. 30-day notice; portal exceptions apply. Secure checkout by Stripe.
See shared monthly review allowances.

Up to 500 households03
Founding spots available

Community

$249/ month
  • Message reviews for your whole team
  • Monthly resident bulletin
  • Quarterly remote talk or recording
  • Office House Rules & board record

Plus one-time $350 onboarding. $599 at standard checkout; then $249/month.

Choose CommunityStart as a founding client — $99/mo, onboarding waived

$99/month for 3 months; $249/month from month 4. $99 due today. No onboarding fee.

Monthly billing. 30-day notice; portal exceptions apply. Secure checkout by Stripe.
See shared monthly review allowances.

Before you start

Before case intake begins, we complete an Order Summary and both accept the Service Agreement. Payment alone does not accept it. Subscription time starts with the agreed intake date; earlier collected subscription payments are credited or refunded.

Standard onboarding is non-refundable after acceptance and setup reservation or preparation, subject to the stated exceptions. Founding onboarding is waived.

Know what is included

Business Core: 4 cases or 40 review minutes/month. Business Plus: 8 cases or 80 minutes. Community: 6 cases or 60 minutes. Community Plus: 12 cases or 120 minutes.

Each monthly allowance ends when its case count or review minutes are reached, whichever comes first. Allowances are shared across your organization. Related follow-ups within five business days of the latest substantive reply stay in the same case. See case and time-counting rules. Extra work needs agreement—no automatic overage charges. Replies by 5 p.m. Eastern for complete requests received by noon on a business day; later requests by 5 p.m. the next business day, excluding observed U.S. federal holidays; intake begins after onboarding.

Founding rates apply to the first five Business Core and first five Community clients. Plus plans are excluded. Honest feedback is welcome; reviews and publication are optional. Any published endorsement will disclose the discount.

From checkout
to your first question.

A straightforward start, with the scope and reply schedule agreed in writing.

  1. 01

    Choose your plan

    Review the total in Stripe and keep the confirmation. Unsure a payment went through? Contact me before trying again.

  2. 02

    Meet for 45 minutes

    I'll contact you within one business day of a confirmed purchase to arrange remote onboarding.

  3. 03

    Put your route in place

    We agree checking rules, response contacts and submission channels before case intake begins.

Manage or cancel through the customer portal, or send written notice to desk@catchthebait.com. Month to month, with 30 calendar days’ written notice. Final subscription charges are prorated; an earlier cancellation date confirmed by the customer portal is honored. Read cancellation terms. Read the full scope